Our process
From day zero to launch, and beyond.
Six stages, in the order they really happen, with what happens at each one. Timing is flexible and agreed per project. Scroll to move through time: at each stage you will see what we do, what you receive, and the decision that is yours.
At the start
Discover
We listen before we draw anything.
- Goals and success measures
- User and market notes
- Keyword and content map
- Risks and unknowns list
Your call · You confirm the problem we are solving.
Stage 01 of 06 · scroll to move through time
Working together
What we need from you.
A great build is a partnership. These four things are what most often decide whether a project finishes on time.
01
One decision-maker
Someone who can approve scope, design and go-live without a committee, so work never waits.
02
Content and access
Your logo, copy, product data and logins, by the dates in the plan. We help you write what is missing.
03
Feedback within 3 working days
Short, specific and consolidated. It keeps the timeline honest and the price fixed.
04
Honesty about constraints
Budget, deadlines, internal politics, legacy systems. The earlier we know, the cheaper it is to design around them.
In writing
What we commit to.
- Nothing is built before you have signed off the design.
- A staging link you can open at any time, not a reveal at the end.
- A fixed quote. Changes are priced in writing before we do them.
- Source code, credentials and a recorded handover at the end.
- 30 days of defect cover after launch, included.
Ready to begin stage one?
Discovery is a short call. You leave with clarity, whether or not we end up working together.